Supplier Enablement Lead

We are seeking a Supplier Enablement Lead to ensure smooth supplier integration, catalogue enablement, and data governance between Oracle and COUPA for ABM UK. You will act as the operational bridge between Procurement, IT, and the Global COUPA team.

Key Responsibilities:

• Supplier Management: Support onboarding/offboarding in Oracle and monitor data flow to COUPA. Validate supplier data and reporting accuracy. Raise ServiceNow tickets for interface or system errors.
• Supplier Enablement & Catalogue Management: Identify suppliers suitable for hosted or punch-out catalogues based on spend and strategic relevance. Facilitate catalogue setup and communication between suppliers and business. Coordinate technical catalogue implementation with IT/U.S. team.
• System Administration: Manage supplier and catalogue data in the COUPA test environment. Oversee supplier group permissions and content group management. Coordinate testing and approval for promotion to Production.
• Content Group Governance: Maintain and update UK-specific content group structures. Liaise with Operations to ensure site accuracy.
• Stakeholder Collaboration: Act as the first point of contact for supplier/user issues in COUPA. Liaise with U.S. COUPA support and internal teams.
• Process & Training: Document end-to-end SOPs for supplier enablement and catalogue management. Support training for new users and suppliers.

Requirements:

• Experience in procurement, supplier enablement, procurement operations, or systems administration
• Experience supporting supplier onboarding and offboarding processes
• Experience managing or supporting hosted and punch-out catalogues
• Working knowledge of COUPA or a similar procurement platform
• Working knowledge of Oracle or a similar ERP system
• Experience using ServiceNow or a similar ticketing system

Benefits:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app