Description
As a Provider Representative, you will be part of our new global Provider Services Organisation, providing support to our Health Care Partners in their day-to-day inquiries.
You will work closely with peers and stakeholders across the globe, managing the partnership with health provider accounts, such as hospitals and clinics, and supporting their journey from onboarding to daily/monthly interactions with Cigna.
You will also handle complex cases, such as provider complaints, in partnership with other stakeholders.
Education Level: Bachelor's degree or similar experience in Translation and Interpreting, Foreign Languages, or Accounting studies is highly valued.
Specific Knowledge:
- Active knowledge of English (C1 level)
- Active knowledge of Portuguese, French, German, and/or Italian (B2 Level) is required
Soft Skills:
- Decision-making: takes the right action based on available information
- Excellent communication skills
- Accuracy: works faultlessly on data input
- Discipline: pays attention to procedures and document flows
- Efficiency: balances quality and quantity
- Team player: able to work in a team
- Computer skills: readily learns office applications
- Discretion: handles confidential medical information
About Cigna Healthcare Cigna Healthcare, a division of The Cigna Group, advocates for better health through every stage of life.