Description
As a Senior Applied Researcher in AI/ML at PointClickCare, you will be part of the Advanced Technology / Applied AI Research team, reporting to the Vice President, Advanced Technology. Your mission will be to solve critical customer and business challenges in the dynamic healthcare market by applying creative and pragmatic solutions using machine learning and AI techniques.
Responsibilities:
- Apply machine learning and AI techniques, including GenAI and LLM-based approaches, to develop model systems and solutions.
- Collaborate with product leaders, clinical informaticists, data scientists, UI/UX researchers, engineers, and healthcare professionals to design and deliver high-value solutions.
- Design, build, and evaluate solutions involving structured or unstructured data for healthcare use cases.
- Perform research and experimentation to select appropriate approaches, algorithms, and evaluation methods.
- Execute data collection, cleaning, analysis, prompt tuning, parameter fine-tuning, model training, development, and evaluation.
- Apply and help evolve responsible AI evaluation practices.
- Contribute to a collaborative team culture, sharing knowledge and helping develop new capabilities.
Requirements:
- Ph.D. grad with 1+ year related industry experience or Master's grad with 4+ years industry experience, including at least 1 year directly related to healthcare ML/AI.
- Proven industry experience through multiple major product releases in a commercial SaaS environment.
- Hands-on experience working with healthcare data (e.g., EHR, ADT, clinical notes).
- Proficiency in Python, Java, SQL, and data engineering for AI/ML applications.
- Experience working with large datasets using big data frameworks (e.g., Azure Data Lake, Apache Spark, or Databricks).
- Solid understanding of transformer models and LLM-based approaches.
- Experience building and evaluating models using modern ML packages.
- Experience building and deploying models using public cloud infrastructure.
Benefits:
- Base salary: $159,000 - $176,000 per year
- Bonus
- Benefits starting from Day 1, including retirement plan matching, flexible paid time off, wellness support programs, and resources.
- Parental and caregiver leaves, fertility and adoption support, continuous development support program, employee assistance program, allyship and inclusion communities, employee recognition, and more.