Description
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll play a vital frontline role in delivering style advice and five-star service.
We are looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products.
Responsibilities:
- Operate in a high-demand environment, providing excellent customer service
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Maintain high standards of efficiency and effectiveness, balancing speed and accuracy
- Contribute to a positive store environment, supporting colleagues and adapting to changing situations
Requirements:
- Digital confidence and ability to use digital tools
- Resilience and confidence in a fast-paced environment
- Ability to work flexible hours, including late nights and weekends
- Commitment to delivering excellent customer service
Working Hours:
- Sunday: 14:30-18:30
- Monday: 19:00-23:00
- Tuesday: 19:00-23:00
Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
Benefits:
- Competitive pay rate
- Unsocial premium of £3.00 per hour for hours worked between 22:00-06:00