Education & Retail Coordinator - Travel Retail

Coordinate effective planning, delivery, and measurement of all educational activity and content across the Travel Retail region and retailers.

As a Education & Retail Coordinator you will:

• Support the creation and deployment of educational content for Team Tilbury, covering NPD launches, artistry development, L&D and more.
• Plan and deliver training material required for all NPD launches in time for regional training sessions.
• Manage the training content and creation required for all field communication, including Start of a Dream, Seasonal Schools, Conferences, pathway development, and more.
• Update and proofread existing and new training materials.
• Create annual/biannual departmental hero videos.
• Manage and monitor the scheduling and effectiveness of training activity.
• Lead the planning and delivery of all classroom trainings, including Field Training Managers “train the trainer” sessions, regional conferences, and education meetings.
• Oversee the forecasting and actualisation of all travel and expense costs from the training team.
• Manage the forecasting, calendar and delivery of gratis to all store teams.

Who you will work with:

• Reporting to the Head of Education, TR.
• Work closely with Retail Managers & Field Training Managers UK/ EMEA/ME.

About you:

• Flexibility to travel, if required.
• Previous experience in a similar operational role is advantageous.
• Good understanding of retail environment.
• Excellent English written and verbal skills.
• Ideally additional languages of Spanish/French.
• Highly structured and organised.
• Personable and approachable.
• Comfortable working in ambiguity.
• Ability to manage multiple priorities and adapt to changing priorities as required.
• IT Skills: Excel, PowerPoint, Outlook, Google Docs, Zoom, Photo Editor and Word.

Why join us?

• Be part of a values-driven, high-growth company with a mission to empower everyone to be the best version of themselves.
• Hybrid model with flexibility.
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday.
• Inclusive parental leave policy.
• Financial security and planning with pension and life assurance.
• Wellness and social benefits.