Description
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organisations.
As a Manager, Security Operations Center at Huntress, you will be part of a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes.
The Huntress Security Operations Center is a global team of security analysts dedicated to investigating and responding to incidents on our partners' networks 24/7, 365 days a year.
Your responsibilities will include:
- Designing, implementing, and enforcing internal processes to reduce burnout and increase the productivity of the operations center
- Managing and enforcing local/global shift coverage to ensure 24/7 operations are maintained 365 days a year
- Meeting with analysts in a 1:1 setting weekly to socialize focus initiatives, gather feedback, provide feedback, and enable analysts to progress rapidly in their career
- Contributing to the development and implementation of analyst training programs
- Working with the Product organisations to prioritise the creation of new capabilities designed to augment and force multiple analyst capabilities
- Maintaining accountability for routine quality assurance for your designated region
- Engaging with our Support organisation to create streamlined workflows for partner/customer requests that need Security Operations Center analysis
- Strengthening and maturing our existing processes and relationships with our Tactical Response, Threat Hunting, and Detection Engineering teams
- Providing one level of technical leadership for analysts of the Security Operations Center analysts
- Ensuring team members fully understand the goals and objectives of Huntress' mission and how their work fits into the bigger picture
- Providing key input and guidance to company stakeholders
- Developing, tracking, and reporting on Objectives and Key Results linked to Security Operations Center focus initiatives
- Helping to operationalise new technologies and services that Huntress brings to market
- Participating in public speaking engagements
To be successful in this role, you will need:
- Experience in leading diverse cybersecurity teams with various skills
- 5+ years of Security Analyst experience working in a global 24x7 security operations center with a focus on Windows forensics
- 2+ year of team lead or managerial experience in a global operations center or Incident Response role
- Actively engaged in the information security community
- Continually learning and staying up to date on the latest threat actor tradecraft, detection techniques, and security operations concepts
- Ability to identify workflows being performed and create detailed process diagrams and operating procedures
- Effective communicator of highly technical concepts to stakeholders of varying technical backgrounds
- Demonstrated experience leading initiatives or projects that required delegation and accountability to achieve success
- Data-driven approach with experience in Data Science concepts
We offer:
- Fully remote work
- At least one annual trip to the US for Summer Summit, with additional local events in Australia
- New starter home office set up reimbursement ($800 AUD)
- 12 weeks paid parental leave for both primary and secondary carers
- Monthly digital allowance for personal phone and internet costs ($185 AUD)
- Monthly home office tech stipend to upgrade or replace equipment ($40 AUD)
- Subsidised private health insurance through our preferred provider
- Stock options for all full-time employees
- Access to the BetterUp platform for coaching, personal, and professional growth