Description
Compensation
The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The salary range for this role is $216K – $240K, with generous equity, performance-related bonuses for eligible employees, and the following benefits.
Benefits include:
- Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
- Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
- 401(k) retirement plan with employer match
- Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
- Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
- 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time
- Mental health and wellness support
- Employer-paid basic life and disability coverage
- Annual learning and development stipend to fuel your professional growth
- Daily meals in our offices, and meal delivery credits as eligible
- Relocation support for eligible employees
- Additional taxable fringe benefits, such as charitable donation matching and wellness stipends
About the Team
OpenAI’s Communications team is responsible for helping people understand our mission, technology, and impact. The team works across the company to communicate clearly and thoughtfully with a wide range of audiences in a rapidly evolving environment.
The Strategy & Systems team within Communications is building a new model for how communications organizations operate,combining strong strategic judgment, effective operating systems, and the growing capabilities of AI.
About the Role
We are looking for a Strategy & Operations Manager to help make this operating model real. You will translate priorities into action, lead high-impact initiatives from idea through implementation, and design better ways for the Communications team to work.
Responsibilities include:
- Leading strategic initiatives and special projects across Communications
- Helping shape how the team sets priorities, makes decisions, and follows through on its most important work
- Designing an AI-forward approach to project and program management
- Building operating rhythms, planning frameworks, and shared processes that create clarity without adding unnecessary meetings or layers of coordination
- Translating emerging AI capabilities into practical workflows that reduce repetitive work and allow team members to focus on high-value tasks
- Driving the adoption of new tools and ways of working across the Communications organization
- Working closely with senior leaders to translate strategic priorities into clear plans and measurable outcomes
- Building strong partnerships across Communications, Marketing, Global Affairs, Product, and other teams
- Using data and qualitative insights to evaluate effectiveness and identify opportunities for improvement
Requirements
You might thrive in this role if you:
- Have 10+ years of professional experience in strategy and operations, business operations, program leadership, or a related field
- Have a track record of working closely with senior leaders to drive complex, cross-functional initiatives
- Have led initiatives from an early idea through execution and measurable results
- Are energized by the opportunity to rethink how teams work with AI and have experience introducing AI tools or building AI-enabled workflows
- Bring strong strategic judgment and can distinguish high-impact work from activity that creates motion without meaningful progress
- Can translate ambiguous challenges into clear plans and sustain momentum as priorities evolve
- Bring strong analytical skills and experience using data to inform decisions and measure outcomes
- Can partner effectively with technical builders and have experience using agentic, automation, or no-code tools
- Communicate clearly, build trust across functions, and exercise good judgment
- Are highly organized and capable of managing multiple complex initiatives
- Care deeply about the work of communications and are excited to help build a team that operates at the pace and ambition of OpenAI