Senior Customer Technical Program Manager

NVIDIA is looking for a Senior Customer Technical Program Manager to drive the planning and execution of sophisticated programs for system level integration and qualification of AI Enterprise Data Center solutions.

As a member of the Customer Technical Program Management team, you will support a large OEM System Partner from early development phases through coordination of system integration, certification, production readiness for mass production.

Responsibilities:

• Coordinate, plan and execute the NVIDIA Enterprise Products system level integration and requirements into specific tasks and assignments of those tasks to relevant functional areas in coordination with a large OEM System Partner.
• Collecting, prioritizing, tracking, and driving customer-reported issues to resolution/closure is a key focus of this role.
• Clearly and thoughtfully communicate issue status to the customer and to internal NVIDIA Executive teams.
• Work closely with engineering, operations, quality, product management, and sales teams to resolve planning, technical and logistical issues, set correct expectations and keep the scope of the projects on a track to successful execution.
• Efficiently coordinate and lead complex technical engineering-to-engineering (hardware and software) discussions.
• Properly represent the sense of urgency of issues and raise them (internally and/or externally) as appropriate.
• Regularly communicate executive level program report status and key issues to management.
• Develop a close working relationship with customer development teams and use creativity to find the best solution.

Requirements:

• BS/MS Engineering or Computer Science or equivalent experience
• 12+ years in High-Tech industry with a focus on Technical Program Management, supporting OEMs/ODMs Enterprise System Partners.
• Proven deep customer savvy born of performing complex programs, especially with strategic customers related to Enterprise System Platforms with Tier-1 OEMs.
• Technical savvy, including hardware and software engineering, network topologies, network interfaces and system level qualification/deployment requirements.
• Supreme leadership skills across broad and diverse functional teams.
• Strong analytical and problem-solving skills to address complex technical challenges.

Nice to Have:

• Solid experience in working with large OEMs/ODMs for server system integration, development and deployment with bold timelines and/or constrained resources.
• Comfortable defining and driving complex program with intimate understanding of dependencies, critical paths, key and critical landmarks, and results.
• Consistent record of handling multiple OEMs/ODMs System Partners and Programs across worldwide geographies and time zones.

You will also be eligible for equity and benefits.