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From the employer's careers site First seen 24 Oct 2026

ICQA Associate

Salary

$20.25/hr per hour

Apply on ShipBob

Description

As a member of the ShipBob Team, you will grow with an Ownership Mindset, championing continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle for ShipBob, our merchants, and for your own professional growth.

You will collaborate with peers and leaders alike, with accessible leaders, transparent feedback, and a culture of mutual respect.

In this role, you will experience a high-performance culture with clear purpose, driven by specific goals, shared accountability, and a connection to our mission.

Role Description This is an incredibly important position that helps to monitor inventory activities of all clients at each fulfillment center while allowing all existing operations team members to remain focused on their day-to-day responsibilities.

Responsibilities

  • Investigate inventory discrepancies reported by the Operations team.
  • Perform physical inventory cycle counts and reconcile inventory variances.
  • Communicate updates and relay important operational information about clients directly to ICQA Lead.
  • Resolve merchant-facing requests around inventory-related issues.
  • Comprehension of cycle counts and inventory control processes according to written SOPs.
  • Ensure inventory variances are researched and resolved in a timely manner, allowing fulfillment of outbound orders.
  • Ensure timely communications to MC team for any orders not able to be fulfilled due to inventory discrepancies.
  • This role includes responsibility for ensuring products are handled, stored, and distributed in a manner that maintains their safety, quality, and legality.

Requirements

  • Demonstrates the ability to quickly adapt to changing conditions and solve problems in a timely fashion.
  • Ability to determine inventory discrepancies, perform physical inventory cycle counts, and reconcile inventory variances.
  • Possesses effective written and verbal communication skills; displays reading comprehension skills.
  • Displays the ability to multitask and handle multiple issues at the same time without stress.
  • Displays attention to details.
  • Ability to lift up to 50 lbs without any health limitations.
  • Able to stand and walk continuously during and up to an 8-10hr shift.
  • Able to bend, stoop, reach above, and push/pull frequently.

Perks and Benefits

  • Medical, Dental, Vision & Basic Life Insurance
  • 401K Match
  • Weekly paycheck with paid overtime eligibility
  • Pay Progression Program
  • Paid Time Off & Sick Time Off
  • Comprehensive Benefits Package

Skills

Required

Ready to apply?

You apply with the employer directly. Their original posting is here: https://job-boards.greenhouse.io/shipbobinc/jobs/4732103005

Apply on ShipBob