Description
Join M&S as a Customer Assistant in our Food section at Fosse Park Shopping Centre, Leicester. As a frontline team member, you'll provide exceptional customer service, work effectively under pressure, and drive sales growth.
Job Schedule: Part-time, flexible shifts including Sundays, Mondays, and Tuesdays from 18:00 to 22:00
Key Responsibilities:
- Deliver outstanding customer service, ensuring customers feel valued
- Maintain knowledge of M&S Food products to make recommendations
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Work collaboratively as part of a high-energy team
- Adapt to changing demands and work across various areas of the store
Requirements:
- Ability to work in a fast-paced environment
- Digital confidence and willingness to learn
- Strong communication and interpersonal skills
- Flexibility to work varied shifts, including evenings and weekends
- Commitment to providing excellent customer service
Additional Information:
- This is a Christmas-specific role, with potential to work full-time hours during peak periods (weeks commencing 13th and 20th December)
- You must be at least 18 years old to apply, due to health and safety legislation