Partnerships Manager - North America

We are looking for a Partnerships Manager to join our growing North America team. In this role, you will own and grow a strategic portfolio of partners , including acquirers, alternative payment methods (APMs), banks, and fraud & risk solution providers , driving integrations, co-selling initiatives, and long-term commercial relationships.

Your Contribution Will Be

Partner Portfolio Management

• Own end-to-end relationships with a defined portfolio of North America partners across acquirers, APMs, banks, and fraud/risk vendors.
• Serve as the primary point of contact, ensuring partners are engaged, enabled, and growing within the Yuno ecosystem.
• Monitor partner health metrics (integration status, volume, NPS) and proactively address issues.

Business Development & Growth

• Identify and pursue new partnership opportunities aligned with Yuno's product and commercial strategy.
• Negotiate partnership agreements, commercial terms, and SLAs in collaboration with legal and finance teams.
• Drive joint go-to-market initiatives, co-marketing campaigns, and referral programs with strategic partners.
• Contribute to Yuno's sales pipeline through lead generation coming from partners.
• Identify commercial opportunities, own and convert 2e2 commercial partner deal cycle.

Cross-Functional Collaboration

• Work closely with the Product team to advocate for partner requirements and prioritize integrations.
• Coordinate with Sales and Customer Success teams to leverage the partner network in merchant acquisition and retention.
• Provide market intelligence on competitive dynamics, partner capabilities, and North America payment trends.
• Attend industry events to leverage Yuno's brand and connect with the payments ecosystem.

Enablement & Onboarding

• Lead the onboarding of new partners, coordinating technical and commercial workstreams.
• Develop and maintain partner enablement materials, playbooks, and training resources.
• Organize QBRs, partner summits, and joint planning sessions to align on priorities and pipeline.

Skills You Need

• Minimum Qualifications:
• 5+ years of proven experience in partnerships, business development, or a senior commercial role within the payments, fintech, or financial services industry.
• Demonstrated track record of independently managing strategic partner relationships with acquirers, payment processors, APMs, banks, or fraud solution providers , including commercial negotiations with senior and C-level stakeholders.
• Evidence of revenue impact through partnerships: revenue-share agreements negotiated, qualified pipeline generated, or joint GTM initiatives with measurable results.
• Deep experience in the Brazilian payments market is required, including familiarity with the local acquiring landscape, Pix, and industry standards (e.g., ABECS norms).
• Strong understanding of the payments value chain, including acquiring, issuing, scheme networks, and alternative payment methods.
• Ability to operate with high autonomy in ambiguity: identify opportunities, structure the approach, and convert into signed deals with minimal supervision.
• Excellent negotiation, communication, and stakeholder management skills, including executive-level counterparts.
• Ability to manage multiple strategic relationships simultaneously in a fast-paced environment.
• Data-driven mindset with ability to define, track, and report on partnership KPIs.
• Commercial ability to identify opportunities with partners and convert into real deals.
• Identify commercial opportunities, own and convert e2e commercial partner deal cycle.
• Comfortable working cross-functionally with Product, Tech, Legal, and Commercial teams.