Overnight Inbound Operations Team Leader

The Overnight Inbound Operations Team Leader role at Target involves leading a team to ensure efficient delivery of products to guests. The team is responsible for unloading trailer deliveries, preparing merchandise for the sales floor, and maintaining a consistent guest experience.

Responsibilities:

• Deliver guest experience commitments to create an Easy, Inspiring, and Friendly guest experience
• Ensure every team member understands and delivers on Target's guest experience commitments and consistent operations
• Provide feedback and hold team members accountable while recognising great guest experience moments
• Review area guest, financial, and team outcome metrics to identify opportunities for improvement
• Execute daily/weekly workload to deliver department and store sales goals and guest engagement
• Lead and share expertise in operations, freshness, accuracy, and efficiency
• Establish clear goals and expectations and hold team members accountable
• Utilise workload planning tools to complete all scheduled workload
• Assign daily tasks to team members based on planned workload and guest traffic patterns
• Assess all GM backroom and sales floor areas to identify gaps and develop plans to resolve issues
• Enable a consistent experience for guests by ensuring product is available for purchase
• Assist in leading and following up on organisational and operational change
• Build a team of GM Experts from initial selection through onboarding and learning
• Demonstrate inclusivity, a culture of ethical conduct, safety, and compliance
• Lead and demonstrate a safety culture through modelling and recognising safe behaviours
• Support merchandise protection strategies across the total store
• Occasionally assume store-level leadership on duty responsibilities
• Address all store and offsite emergency and compliance needs
• Support guest services such as back-up cashier, order pick up, and Drive up

Requirements:

• High school degree or equivalent
• Age 18 or older
• Previous retail experience preferred but not required
• Lead and hold others accountable
• Learn and adapt to current technology needs
• Work independently and as part of a team
• Manage workload and prioritise tasks independently
• Capability to remain focused and composed in a fast-paced environment
• Welcoming and helpful attitude towards all guests and other team members
• Effective communication skills

Benefits:

• Comprehensive health benefits and programs
• 401(k)
• Employee discount
• Short-term disability
• Long-term disability
• Paid sick leave
• Paid national holidays
• Paid vacation