FBS - HR Advisor

Our Client, a leading US insurer with over $25 Billion in gross written premiums, seeks an HR Advisor to join their Advisory Services team.

The HR Advisor serves as the human-centered escalation point within an AI-enabled HR operating model, providing expert guidance on complex and sensitive employee matters that require empathy, judgment, and nuanced decision-making.

Key responsibilities:

• Serve as the primary escalation point for complex employee relations and HR inquiries
• Provide consultative HR guidance to employees, managers, and business leaders
• Assess sensitive situations, evaluate risk, and recommend appropriate resolutions
• Partner with leaders to support employee experience initiatives, performance management discussions, and change management activities
• Manage complex HR cases from intake through resolution
• Coach managers on employee-related matters
• Identify trends and opportunities for process improvement
• Collaborate with HR Centers of Excellence and cross-functional partners

Requirements:

• 5+ years of professional experience in Human Resources, Employee Relations, HR Operations, HR Advisory, or related HR functions
• Bachelor's degree
• Fluent English communication skills
• Strong HR judgment and risk assessment abilities
• Experience supporting employee experience, organizational design, performance management, and change management initiatives
• Experience handling complex employee inquiries and case management activities
• Demonstrated ability to influence and coach leaders
• Strong analytical thinking, problem-solving, and decision-making skills

Benefits:

• Competitive salary and performance-based bonuses
• Comprehensive benefits package
• Career development and training opportunities
• Flexible work arrangements (remote and/or office-based)
• Dynamic and inclusive work culture
• Private Health Insurance
• Pension Plan
• Paid Time Off
• Training & Development