Solutions Architect, SMB

Job Overview

As a Solutions Architect, SMB at Stripe, you will work with technical and business leaders to evangelize Stripe's solutions in the mid-market segment. Your goal will be to build relationships with decision-makers and think strategically about the business needs of Stripe's customers.

Responsibilities

• Build highly consultative relationships with C-level executives and technical decision-makers to provide business and technical thought leadership.
• Architect business models to drive new monetization opportunities and growth for both the user and Stripe.
• Drive thought leadership and build executive relationships with key business and technical stakeholders.
• Work to deeply understand the customer's business objectives and apply Stripe's payments, SaaS, Banking-as-a-Service, and Link Network solutions to customer challenges.
• Secure the technical win for Stripe's products by delivering demos, responding to RFPs, and evangelizing Stripe's products.
• Create scalable processes, partnerships, and assets to act as a force-multiplier in the sales process.
• Expand Stripe's footprint within existing accounts to new global markets and business units.
• Collaborate with multiple internal stakeholders to deliver impactful EBC briefings for SMB accounts.
• Act as the voice of the customer to inform the product team on insights, trends, and opportunities.
• Work closely with professional services and partners to accelerate activations and time to live.
• Collaborate with partners to help Stripe scale and reach its Total Addressable Market.
• Approximately 25% travel is anticipated.

Requirements

• 2+ years of experience in a similar customer-facing engineering role.
• Experience working for medium to large software companies, preferably in payment-tech.
• Demonstrated ability to become a trusted advisor to senior executives.
• External customer-facing experience.
• Payment expertise (preferred but not required).
• Previous experience in web architecture, enterprise architecture, or defining and optimizing financial business processes.

Skills

• Presenting and architecting solutions.
• Deep understanding of writing code in at least 2 of Stripe's primary deployment languages.
• Outstanding oral and written communication skills.
• Ability to understand how various technologies and systems interact with each other.
• Executive engagement skills and presence.
• Strong organizational/time management skills.
• Strong collaboration skills.