Description
As a Sales Associate at GAP, you will play a key role in creating a memorable and engaging experience for every customer.
You’ll be the face of the brand, connecting with shoppers, sharing product knowledge, and supporting store operations across all areas.
Your passion for retail and ability to deliver a first-class service during each interaction will make you an essential part of our team.
This role is ideal for someone who enjoys working with people, takes pride in delivering excellent service, and contributes to a collaborative, high-performing culture.
Responsibilities:
- Deliver outstanding customer service and support across sales, fitting rooms, and tills
- Drive sales by recommending products and using suggestive sales techniques
- Maintain a clean and organised, welcoming store environment
- Follow all store procedures for handling returns, exchanges, and customer concerns
- Support operational processes including restocking, back of house tasks, and store presentation
- Work towards individual and team goals to contribute to overall store success
Requirements:
- Strong communication and interpretation skills
- A customer-first mindset and positive attitude
- Ability to learn quickly and adapt in a dynamic retail environment
- Passion for retail and delivering high standards in everything you do
- Flexibility to work evenings, weekends, holidays, and varied shifts
Benefits:
- Recognition and rewards for doing a great job and achieving great results
- 25% off most NEXT, MADE, Lipsy, Gap, and Victoria's Secret products
- 10% off most partner brands and up to 15% off Branded Beauty
- 60% off a generous working wardrobe allowance
- Early VIP access to sale stock
- Hot deals and exclusive offers from over 3,500 retailers
- Access to fantastic discounts at Staff Shops
- Sharesave scheme
- Access to a digital GP and other free health and wellbeing services
- Life assurance
- Discounted health plan for you and your family
- Financial Wellbeing
- Apprenticeship
- Direct to Work
- Support Networks
- Wellhub