Senior PMO Lead

The Senior PMO Lead is accountable for the successful delivery of complex technology, infrastructure, cloud, digital, and business transformation programmes.

Delivery Leadership

• Lead multiple concurrent programmes and projects from initiation through to implementation and operational handover.
• Establish delivery plans, milestones, dependencies, and resource requirements.
• Ensure delivery commitments are met while maintaining quality, risk, budget, and schedule controls.
• Drive programme execution using Agile, Waterfall, or Hybrid delivery methodologies.

Stakeholder Management

• Build and maintain strong relationships with executive stakeholders, business sponsors, technology leaders, vendors, and external partners.
• Provide regular reporting and updates to senior leadership and governance forums.
• Facilitate decision-making and issue resolution at programme and executive levels.

Programme Governance

• Establish and maintain delivery governance frameworks.
• Manage RAID (Risks, Assumptions, Issues, and Dependencies) logs and escalation processes.
• Ensure compliance with organisational policies, regulatory requirements, and audit controls.
• Prepare and present programme status reports, steering committee packs, and executive dashboards.

Financial Management

• Manage programme budgets and forecasts.
• Monitor project costs, benefits realization, and resource utilization.
• Identify opportunities for cost optimisation and delivery efficiencies.
• Support business case development and investment approvals.

Risk and Issue Management

• Proactively identify delivery risks and mitigation strategies.
• Lead issue management and resolution activities across technical and business teams.
• Manage delivery dependencies across programmes and portfolios.

People Leadership

• Lead and mentor Delivery Managers, Project Managers, Scrum Masters, and cross-functional delivery teams.
• Foster a high-performance culture focused on accountability, collaboration, and continuous improvement.
• Support capability development and succession planning within delivery functions.

Vendor and Third-Party Management

• Manage relationships with strategic vendors, system integrators, and service providers.
• Oversee vendor performance against contractual obligations and service levels.
• Facilitate commercial discussions and contract governance activities.

Continuous Improvement

• Drive improvements in delivery processes, governance, tooling, and reporting.
• Promote Agile practices, DevOps adoption, automation, and operational excellence.
• Capture and share lessons learned across programmes and portfolios.