Americas Sales Business Partner Manager

We are seeking an Americas Sales Business Partner Manager (SBP) to serve as the right-hand Sales Ops leader to leaders across the Americas Sales organization.

In this role, you will be instrumental in ensuring alignment between sales strategy and execution, fostering collaboration across teams, and driving operational excellence that accelerates growth and delivers measurable results for your verticals.

Responsibilities:

• Be the Business partner to GTM leaders; challenge the status quo.
• Shape & execute business strategy to address risks / obstacles / opportunities.
• Translate strategy into actionable operational plans & execute.
• Be the Voice of sales in cross-functional initiatives.
• Execute operational cadences at the Vertical/Segment level supporting a Regional VP of Sales.
• Manage forecast and pipeline health; drive predictability for month/quarter/year.
• Provide business performance insights; facilitate decision-making.
• Produce recurring & ad hoc exec business updates.
• Engage & deliver on localized planning & sales ops activities (e.g., headcount, Annual Planning, New Year Readiness, Account Movements, Territory & Quota operationalization) in alignment with Strategic Operations peer function.

Qualifications:

• 6+ years of experience in sales operations, sales, strategy consulting; minimum 2+ years directly partnering with senior software/tech sales leaders ($1B+ sales orgs).
• Proficiency in sales planning and operations including sales coverage, segmentation, territory planning, sales compensation strategy, and executing a rhythm of business (MBRs, QBRs, etc.).
• Problem-solving, communication, and interpersonal skills with the ability to influence and align senior leadership and teams.
• Bachelor’s Degree or equivalent years' of experience; graduate degree a plus.

Location: Remote - US (not eligible to be hired in CA, CT, NJ, NY, PA, WA)

Travel: Occasional travel required for project or team in-person meetings.

Compensation:

• Estimated pay ranges: $116,960 - $146,200 (based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont, or Washington D.C.); $123,760 - $154,700 (based in New York, New Jersey, Washington State, or California outside of the San Francisco Bay area); $137,520 - $171,900 (based in the San Francisco Bay area, California).
• Eligible to participate in Twilio’s equity plan and corporate bonus plan.
• Benefits include health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.