DBS Submission Governance Specialist

We are seeking a DBS Submission Governance Specialist to own the overall DBS submission governance framework. You will establish submission standards, policies, and operating procedures, and serve as a senior escalation point for complex or high-risk cases.

Responsibilities:

• Own overall DBS submission governance framework
• Establish submission standards, policies, and operating procedures
• Serve as senior escalation point for complex or high-risk cases
• Engage with senior stakeholders across Business, FCC, and DBS
• Monitor performance metrics, trends, and quality standards
• Lead periodic reviews and enhancement initiatives
• Lead regular governance meetings
• Drive resolution of systemic issues and recurring deficiencies
• Ensure alignment of expectations and risk appetite
• Review quality assurance results
• Track SLA performance
• Prepare management reporting and governance updates
• Recommend process enhancements and resource requirements

Requirements:

• Undergraduate degree or equivalent (background in investment management, finance, law, operations, or audit)
• 8+ years as a compliance/law/audit professional, with at least 5 years administering/supporting a compliance program
• Excellent skills in using spreadsheets and working with electronic databases to manage FATCA data
• Proven technical proficiency in Excel, Microsoft Access, etc.
• Advanced understanding of regulations
• Ability to manage highly complex compliance matters with minimal supervision
• Excellent interpersonal skills
• Experience interacting with regulators, auditors, and fund service providers
• Ability to anticipate, monitor, and manage compliance risks
• Strong project management skills
• Excellent oral and written communication skills

Benefits:

• Empowered to learn and grow in your career
• Flexible environment with well-being and inclusion initiatives
• Opportunity to shape the future of our organization

About Manulife: Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better.