Description
We are seeking a senior manager to lead our quality control and tele-verification teams. The successful candidate will be responsible for establishing and continuously optimizing sales quality management and review mechanisms to ensure compliance with regulatory requirements and company policies.
Key responsibilities include:
- Leading the quality control and tele-verification teams
- Developing and implementing sales quality management and review mechanisms
- Ensuring compliance with regulatory requirements and company policies
- Monitoring and analyzing sales quality, customer protection, and operational efficiency
- Implementing risk monitoring, data analysis, process improvement, and digital tool applications to enhance sales quality and reduce risks
This listing is enriched and indexed by YubHub. To apply, use the employer's original posting:
https://prudential.wd3.myworkdayjobs.com/en-US/prudential/job/New-Taipei-City/_26080207