Description
We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.
The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to thousands of dealers and millions of customers in over one hundred countries around the world.
The Ford Credit Technology team in Dearborn, Michigan is seeking an experienced and forward-thinking Senior Engineering Manager to lead the development, modernization, and strategic evolution of the Subscription Revenue Platform (SRP).
SRP is a mission-critical enterprise platform responsible for subscription lifecycle management, billing, invoicing, revenue management, accounting integrations, tax compliance, and financial data integrity across Ford's subscription and enterprise billing ecosystem.
The successful candidate will lead a high-performing engineering organization while partnering closely with Product Managers, Enterprise Architects, Business Owners, and global technology teams to deliver scalable, secure, reliable, and compliant platform capabilities. This leader will also help advance engineering productivity and quality through AI-assisted development, AI Agents, intelligent automation, and modern software engineering practices.
Responsibilities
- Lead, mentor, and develop Software Engineers and Technical Program Managers.
- Build a high-performing engineering culture focused on accountability, collaboration, innovation, and continuous learning.
- Drive talent development, succession planning, and organizational effectiveness.
- Own the strategic direction and execution of SRP, including billing, invoicing, revenue management, accounting integrations, tax processing, and enterprise billing capabilities.
- Partner with Product, Architecture, Finance, and Business stakeholders to define roadmaps, priorities, and investment strategies.
- Drive platform scalability, resiliency, and long-term architectural evolution.
- Own platform reliability, performance, supportability, and operational readiness.
- Lead incident management, problem management, and continuous service improvement.
- Balance strategic platform growth with production operations and KTLO responsibilities.
- Ensure compliance with financial, security, and governance requirements.
- Drive data quality, auditability, and transaction integrity across the platform.
- Advance engineering capabilities through automation, DevOps, AI-assisted development, and AI Agents.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
- 10+ years of software engineering experience, including people leadership and technical delivery leadership.
- Proven experience leading enterprise-scale platforms and engineering organizations.
- Strong knowledge of enterprise billing, revenue, accounting, tax, and financial systems.
- Experience with cloud-native architectures, distributed systems, APIs, microservices, and Google Cloud Platform (GCP).
- Experience driving operational excellence, engineering modernization, automation, and AI-enabled development practices.
- Strong executive communication, stakeholder management, and cross-functional leadership skills.
Benefits
- Immediate medical, dental, vision and prescription drug coverage
- Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
- Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year's Day
- Paid time off and the option to purchase additional vacation time.