Description
We are seeking a Senior Engineering Manager to lead engineering within our Customer Growth pillar, focusing on railcards growth, railcards retention and adoption, subscriptions, and customer value exchange.
The successful candidate will oversee an organisation comprising Engineering Managers and multiple fullstack squads, spanning web, backend and mobile. They will partner closely with Product, Design, Data and Commercial to align technical delivery with business outcomes.
Key responsibilities include:
- Leading multiple squads and their Engineering Managers, supporting career development through coaching and performance conversations
- Owning end-to-end delivery across squads, ensuring projects are planned, executed and delivered to a high standard and on time
- Partnering with Product, Design, Data and Commercial to align technical delivery with business outcomes
- Guiding technical direction and architecture across fullstack web, backend and mobile squads
- Bringing coherence across distinct areas, ensuring technical strategy connects them where it matters
- Championing engineering best practices across teams, promoting quality and a culture of technical innovation
- Driving operational excellence, ensuring teams have robust monitoring, alerting and incident management processes in place
Requirements:
- Experience leading engineering teams and delivering complex, multi-team initiatives
- A strong track record of developing people, building high-performing teams and growing future leaders
- The ability to inspire trust and autonomy at all levels, fostering a positive, inclusive and high-performing team culture
- Comfort operating across multiple, distinct product domains and connecting them into a coherent technical strategy
- Enjoyment working in a dynamic, collaborative and highly cross-functional environment
- Strong written and verbal communication skills, with the ability to influence at all levels of the organisation
- Confidence leading through ambiguity, creating clarity and momentum in complex or uncertain situations
We offer a range of benefits, including:
- Base salary £120K – £135K
- Equity
- Bonus
- Private healthcare and dental insurance
- Generous work from abroad policy
- 2-for-1 share purchase plans
- EV Scheme
- Extra festive time off
- Excellent family-friendly benefits