CMS Product & Program Manager, L4B

Logitech is seeking a CMS Product & Program Manager, L4B to oversee the management, configuration, and support of key enablement initiatives and systems.

The L4B Global Sales Enablement Team supports the L4B organization in areas such as Training & Education, Resource Development, Sales Tools & Processes, GTM Support, and Reporting & Analytics.

As a CMS Product & Program Manager, you will:

• Configure content management system (CMS) settings and workflows to meet organizational needs
• Manage complex workstreams, coordinate across global matrixed teams, and ensure CMS enhancements and feature releases are delivered on time and align with business objectives
• Help define and maintain expectations for common CMS admin requests, support issues, reporting needs, and enhancement requests
• Manage user group/role permissions and configurations to auto-assign users to said user groups or roles across the CMS and learning management system (LMS)
• Provide weekly status reports of requests and bugs (opened, in progress, resolved) for the CMS and LMS
• Design and generate tailored CMS and LMS reports for various business groups based on specific needs
• Possess organizational skills necessary to lead user acceptance testing and bridge the gap between technical IT requirements and practical sales business use cases
• Ensure compliance with company security policies, data privacy, and brand standards

Requirements:

• 5+ years in sales enablement with a focus on managing platforms cross-functionally
• Experience managing CMS and LMS platforms, Seismic and Adobe Learning Management preferred
• Experience with CRM platform Salesforce
• Strong collaboration skills to work effectively within a team
• Collaborative and able to work cohesively with members of the Logitech sales, marketing, and adjacent departments
• High degree of persistence and follow-through
• Flexibility in scheduling, adjusting to changing business needs
• Demonstrated ability to apply a project management mindset to bridge technical IT requirements with business use cases
• Experience managing and tracking processes and tasks in Asana and JIRA
• Excellent communication skills
• Experience working across multiple geographic regions
• Bachelor’s Degree and/or related experience

Benefits:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Traditional and Roth 401(k) Plans
• Flexible Spending Accounts
• Employee Share Purchase Plan (ESPP)
• Basic and Additional Life Insurance
• Disability Coverage
• Adoption and Surrogacy Assistance
• Tuition Reimbursement Plans
• Commuter Benefits
• Paid Time Off
• Paid Holidays
• Bereavement Leave
• Paid Parental Leave
• Wellness Programs
• Health Savings Account Plans
• Access to Expert Medical Opinions
• Identity Theft Protection
• Breast Milk Delivery to Nursing Mothers on Business Travel
• Access to a Group Legal Plan
• Donations Matching Programs
• Employee Product Discounts
• Access to Auto, Home, and Pet Insurance