Program Lead Strategic CDN Accounts GTM

Cloudflare is looking for a Program Lead, Strategic CDN Accounts to help shape and execute account strategies for high-priority customers in the content delivery and application performance market.

This person will partner with account teams and leaders across Cloudflare to identify growth opportunities, coordinate executive engagement, and turn strategic account plans into measurable action.

The Strategic CDN Accounts function brings together customer insight, market intelligence, product expertise, and cross-functional execution to deepen Cloudflare’s relationships with priority customers.

Responsibilities

• Build strategic account plans: Partner with account teams and CDN leadership to develop and maintain clear, actionable plans for priority accounts.
• Identify and prioritize account opportunities: Use customer, industry, product, usage, and market intelligence to identify expansion opportunities and areas where Cloudflare can create differentiated value.
• Orchestrate account execution: Create the operating rhythm for strategic accounts, including account reviews, action plans, executive alignment, stakeholder mapping, opportunity tracking, decision logs, and follow-through.
• Develop customer-specific points of view: Translate customer business priorities and market developments into relevant Cloudflare narratives.
• Coordinate executive and cross-functional engagement: Act as connective tissue across account teams and internal stakeholders.
• Bring competitive and market insight to account strategy: Synthesize customer feedback, industry trends, competitive intelligence, and incumbent-technology insights into practical recommendations.
• Build repeatable strategic-account programs: Identify patterns across priority accounts and turn successful approaches into repeatable plays, planning tools, enablement, and operating mechanisms.
• Communicate with clarity: Prepare concise account reviews, leadership readouts, decision documents, executive briefings, stakeholder updates, and action trackers.

Requirements

• 6+ years of experience in strategic account planning, GTM strategy, business operations, revenue operations, strategic programs, consulting, product strategy, or a similar cross-functional role.
• Experience developing and executing account plans for complex enterprise customers or strategic opportunities.
• Strong judgment and the ability to simplify ambiguous account situations into a practical plan.
• Excellent written and verbal communication skills.
• Strong program management skills.
• Business acumen and comfort using data to prioritize accounts, stakeholders, opportunities, investments, and tradeoffs.

Benefits

• Medical/Rx insurance
• Dental insurance
• Vision insurance
• Flexible spending accounts
• Commuter spending accounts
• Fertility and family-forming benefits
• On-demand mental health support and Employee Assistance Program
• Global travel medical insurance
• Short- and long-term disability insurance
• Life and accident insurance
• 401(k) retirement savings plan
• Employee Stock Participation Plan
• Flexible paid time off
• Leave programs