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From the employer's careers site First seen 1 Nov 2026

Team Lead, AI & Automation

Agoda Bangkok, Thailand senior full-time

The employer hasn't listed a salary.

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Description

We are looking for a hands-on Team Lead, AI & Automation to join Finance Data & Automation (FDA).

You will own a major automation workstream for Finance and FinTech teams across AR/Collections, AP, Treasury, Tax and Accounting, from discovery and design through build, deployment and production support.

Our estate is moving from traditional RPA (SS&C Blue Prism) to code-first, agentic AI automation: Python services, data pipelines and LLM-based agents that are observable, testable and SOX-compliant.

You will build alongside the team while setting technical direction, reviewing solutions and coaching engineers.

Key Responsibilities:

  • Own an automation workstream end to end: intake, prioritisation, solution design, delivery plan, and measurable outcomes (hours saved, error reduction, straight-through processing, cycle time).
  • Design, build, test and deploy automation using Python, APIs, SQL/data pipelines, workflow tools and RPA, picking the simplest approach that is reliable.
  • Lead agentic AI solutions such as document extraction, classification, dispute/exception handling and query triage.
  • Break down work, clarify ownership, and review designs and code across the team; set standards for testing, Git, code review and documentation.
  • Coach and support team members, including engineers moving from RPA to code and AI development.
  • Lead the migration of selected Blue Prism processes to code-based or agentic solutions without disrupting month-end and daily operations, while keeping existing bots stable.
  • Own monitoring, alerting, exception handling, run logs, runbooks and PDD/SDD documentation so solutions are supportable.
  • Build SOX/ITGC controls into each solution: change management, segregation of duties, least-privilege access and audit evidence.
  • Partner with Finance SMEs, process owners, FinSys and Engineering to scope requests, manage expectations and report progress and value to leadership.

Requirements (must-have):

  • Bachelor's degree in Computer Science, Engineering, Information Systems or a related field, or equivalent practical experience.
  • 7+ years in software engineering, data engineering or intelligent automation, including production solutions you designed, delivered and supported end to end.
  • Experience leading a workstream or small team: planning work, reviewing solutions and coaching others.
  • Strong Python and SQL; experience with REST APIs/JSON, file/SFTP/email integrations and robust exception handling.
  • Fluency in agentic AI development: you have built LLM-based agents or automations using tool/function calling, MCP or similar tool integration, and at least one agent framework.
  • Disciplined SDLC: Git, code review, automated testing, CI/CD and controlled releases.
  • Experience with production support: monitoring, incident triage, root-cause analysis and clear stakeholder updates.
  • Understanding of controlled environments (SOX or similar): audit trails, change control and access management.
  • Strong stakeholder skills; able to explain technical trade-offs to Finance users and leadership in clear English.

Preferred Qualifications (nice-to-have):

  • n8n or similar workflow automation tools.
  • Hands-on SS&C Blue Prism.
  • OCR/intelligent document processing; RAG with embeddings/vector search; LLM evaluation and cost/latency tuning.
  • Big-data and analytics stores; containers/Kubernetes; private-cloud deployment.
  • Finance domain knowledge and Oracle ERP exposure.
  • Process discovery, process mining or Lean Six Sigma experience.

Success in This Role:

  • A reliable, well-documented automation portfolio with clear monitoring and few incidents.
  • Legacy RPA processes migrated to code or agentic solutions on schedule.
  • Measurable reductions in manual effort, errors and cycle time.
  • A stronger team: clear standards, good reviews, and engineers growing into AI development.
  • Strong controls and clean audit outcomes.

Skills

Required

Nice to have

  • n8n
  • SS&C Blue Prism
  • OCR/intelligent document processing
  • RAG with embeddings/vector search
  • LLM evaluation
  • cost/latency tuning
  • big-data and analytics stores
  • containers/Kubernetes
  • private-cloud deployment
  • Finance domain knowledge
  • Oracle ERP exposure
  • process discovery
  • process mining
  • Lean Six Sigma

Ready to apply?

You apply with the employer directly. Their original posting is here: https://job-boards.greenhouse.io/agoda/jobs/8336056

Apply on Agoda