Senior IT Operations Engineer

At Komodo Health, our mission is to reduce the global burden of disease through smarter use of data.

The Senior IT Operations Engineer role involves automating manual processes, particularly the joiner/mover/leaver lifecycle, and owning the request types, routing, approvals, and SLA logic in Jira Service Management.

Responsibilities:

• Automate the joiner/mover/leaver lifecycle end-to-end across Workday, Okta, Google Workspace, Jira Service Management, and downstream SaaS.
• Design, build, and own automation across the identity and service stack using Okta Workflows, orchestration platform recipes, Google Apps Script, and Python.
• Instrument and automate the IT service queue in Jira Service Management.
• Own configuration and governance for platforms such as Atlassian, Google Workspace, Slack, and Zoom.
• Build custom API integrations where native connectors do not exist.
• Own the SaaS and non-human identity lifecycle, including intake, security review, SSO, and license governance.

Requirements:

• Proven experience automating IT and identity operations in a SaaS-first environment.
• Hands-on administration of Okta, including Okta Workflows, lifecycle management, and SCIM provisioning.
• Jira and Jira Service Management administration.
• Proficiency in Python or an equivalent scripting language.
• Experience building multi-step, event-driven flows in an integration or orchestration platform.
• Comfort working with RESTful APIs, JSON, and webhooks.
• Security-conscious by default.

Benefits:

• Comprehensive health, dental, and vision insurance.
• Flexible time off and holidays.
• 401(k) with company match.
• Disability insurance and life insurance.
• Leaves of absence in accordance with applicable state and local laws and regulations and company policy.

Salary Range:

• San Francisco Bay Area and New York City: $144,000-$180,000 USD
• All Other US Locations: $125,000-$155,000 USD