Description
The Director, Product Design - AI in Experience Design role at Capital One involves leading the integration of AI into the design process and tooling across the Experience Design organisation. You will work closely with senior executives to define the vision for AI in design and implement it across the organisation.
Key responsibilities:
- Develop and own roadmaps for AI tooling, AI-enabled design process evolution, and AI-centric talent upskilling across Design at Capital One
- Partner with Senior Executives across Product, Engineering, and Design to balance bold, big-picture thinking with immediate, actionable milestones
- Establish a definitive future vision for AI integration and act as a catalyst for accelerating AI adoption across the Experience Design organisation
- Drive transformative efficiency by architecting and scaling AI-driven design processes and tooling
- Leverage established expertise and leadership in product design to elevate the quality and maturity of the design practice at Capital One
- Create an infrastructure for design leaders to shape product direction and outcomes
- Recognise and pursue opportunities where customer needs and business goals coincide
- Demonstrate a mastery of products, processes, customers, competitors, and broader industry trends
- Revel in the art of the possible, driving cross-functional groups in thinking creatively about potential solutions
- Connect the dots across the organisation, proactively bringing together executive partners
- Present work to executive leaders and stakeholders, modelling a strategic human-centred approach
Requirements:
- At least 8 years of experience in a product design role
- Strong portfolio demonstrating leadership, process, results, and impact
- Experience leading a portfolio of work implementing AI processes and tools at scale in a design organisation
- Expertise with AI assistants tools like Claude or Gemini
- Proficiency with web and mobile technologies and platforms
- Exceptional written and verbal communication skills
- Exceptional interpersonal skills and relationship building across complex organisations
Benefits:
- Comprehensive, competitive, and inclusive set of health, financial, and other benefits
- Performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI)
Salary:
- McLean, VA: $230,400 - $263,000 per year
- New York, NY: $251,400 - $286,900 per year
- San Francisco, CA: $251,400 - $286,900 per year