Production Program Manager, Sentry Deployments

We are looking for a Production Program Manager to join our rapidly growing team in Irvine, CA, to lead the end-to-end execution of Sentry Deployments.

In this role, you will bridge the gap between production, warehousing, and field operations to scale our global fleet and support high-volume expansion.

Additionally, you will establish a robust field-to-factory feedback loop, turning real-world operational lessons into product enhancements and repeatable launch playbooks.

Responsibilities

Planning, Production, & Top Level (DIP) Operations

• Partner with planning, production, engineering, product management, deployment operations, and business development on strategic priorities and delivery commitments.
• Develop standardized tower packout processes that work for all involved parties and enable effective intake of returning components into MRO processes to increase efficiency and reduce waste at scale.
• Drive DIP strategy and execution, ensuring proper handoff between production, warehousing, Deployment Ops and the CBP Account team.
• Ensure the process output includes the necessary customer deliverables (700-21 documentation) and establishes proper asset traceability across systems.
• Implement a process for rework and upgrade of assets after storage and before deployment.
• Plan and execute deployment readiness for new XRST variants to accelerate time-to-market and support higher volumes.

Deployment, Sustainment & Field Support

• Support definition and execution of deployment strategy that scales efficiently with XRST, while still supporting other CI and AD products across the fleet/globe.
• Build internal-production maintenance and repair approaches to efficiently support the fleet of legacy CI Towers.
• Use data and analytics to predict and prevent issues across our deployed systems before they become problems at scale.
• Develop field support approaches for upcoming XRST variants optimized for lower cost at high volumes, strengthening our position for large contracts.

Field-to-Factory Feedback & Continuous Improvement

• Drive initiatives that quickly convert field learnings into product improvements, production innovations, planning enhancements, and better processes across all products.
• Partner with Mission Integration and Sustainment Engineering to implement design-for-manufacturability and design-for-installation improvements based on production learnings.
• Turn operational lessons from XRST deployments into repeatable playbooks that help future products launch faster and scale more efficiently.

Requirements

• Bachelor’s degree in Engineering, Operations Management, Business or related technical field.
• 3+ years of experience in operations program management, business operations, engineering/technical roles, preferably in a complex hardware industry.
• Must be a U.S. Person due to required access to U.S. export controlled information or facilities.

Preferred Qualifications

• Strong understanding of the manufacturing environment and the supporting processes that enable production.
• Experience launching new products with condensed timelines.
• Experience with project management methodologies (Agile, Lean, Six Sigma, etc.) and tools (Jira, Confluence, Gantt Chart etc.).
• Excellent problem-solving, analytical, and organizational skills.
• Strong communication and leadership abilities to influence and align cross functional teams.
• Ability to work in a fast-paced, dynamic environment with evolving priorities.