Description
Job Overview
As a Grower Account Executive on the Startup SaaS Platforms team at Stripe, you'll drive future growth through account expansion and client retention.
Responsibilities
- Manage and cultivate a named list of existing user accounts, crafting account plans to expand business and retain clients.
- Understand users' pain points and Stripe's value for SaaS platform clients, proposing tailored solutions to support their long-term growth.
- Guide clients through complex evaluations of Stripe solutions for SaaS platforms, working with cross-functional teams across Product, Risk, and Operations.
- Develop and execute strategic programs to deepen product adoption and maximise effective utilisation across the current user base.
- Foster executive relationships with stakeholders at existing clients to drive retention and identify expansion opportunities.
- Work with cross-functional teams on shared initiatives that drive internal efficiency and broader business impact.
- Contribute to Stripe's go-to-market priority to expand the user base and optimise the renewals motion.
Requirements
- 4+ years of experience in a client-facing or closing sales role.
- Ability to understand complex technical ecosystems and manage complex sales cycles.
- Experience managing projects with input from cross-functional teams.
- Ability to build relationships with technical customers, work with a wide range of internal and external stakeholders, contribute to team success, and share knowledge.
- Motivation to operate in a highly ambiguous and fluid environment.
Preferred Qualifications
- Prior experience in a sales or customer-facing role at a high-growth technology company.
- Comfort interpreting and discussing API-first solutions.