Description
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love.
Join the Agent Platform team in Seattle and help build the platform that supports AI agent capabilities across Qualtrics!
How You’ll Find Success
- Working in a supportive environment that enables individual growth and the achievement of team goals.
- Collaborate with your peers, prioritize features, and work with a sense of urgency to deliver value to our customers.
- Use agent observability data to support trust, safety, compliance, and product improvement.
- Stay current with rapidly changing agentic capabilities and apply sound judgment to new tools and approaches.
- Analyze and enhance agentic systems for better performance and efficiency.
How You'll Grow
- Expand your expertise in software engineering by working on cutting-edge technologies for AI agent runtime, observability, and governance.
- Take on mentorship roles and collaborative projects to refine your leadership skills and guide junior team members.
- Gain insights into different areas of the business by collaborating with various teams, enriching your understanding of how technology impacts overall company strategy.
Things You’ll Do
- Design and develop robust AI architectures, frameworks, and algorithms that can support large-scale and complex enterprise SaaS AI solutions in alignment with business objectives.
- Evaluate and select appropriate AI technologies, tools, and frameworks to achieve the desired outcomes for performance, accuracy, and scalability.
- Collaborate across the company to guide the direction of agentic capabilities at Qualtrics, spanning teams from research to production.
- Communicate with a team of applied scientists, product managers, and engineers to bring alignment on AI architectures, design decisions, and technical specifications.
- Offer technical supervision and direction to the Core AI platform teams and lead the technical roadmap of the Agent Platform team.
- Conduct regular code reviews and provide technical guidance to team members.
- Stay up-to-date with the latest advancements in AI technologies, frameworks, and algorithms, and identify opportunities for their application in the organization.
What We’re Looking For On Your Resume
- Bachelor's or Master's degree in Computer Science, Artificial Intelligence, or a related field.
- Proven experience (8+ years) working as a Software Engineer, or related role.
- Proficiency in programming languages such as Python, Java, or C++, and popular AI frameworks (e.g. LangChain/LangGraph).
- Solid understanding of cloud computing platforms (e.g., AWS, Azure, Google Cloud) and experience deploying AI models on these platforms.
- Experience with security and governance for agentic workflows.
- Strong communication and collaboration skills, with the ability to work effectively within cross-functional teams.
- Ability to stay updated with the latest AI technologies, frameworks, and platform advancements.
- Knowledge of ethical considerations and responsible AI practices is a plus.
Our Team’s Favorite Perks and Benefits
- Opportunity to work on cutting-edge AI agent technology with measurable customer impact.
- Collaborative environment with direct access to product, science, and customer teams.
- Hybrid work arrangement with Seattle office location.
- Professional development support including access to AI tools and learning resources.
- Wellness Reimbursement for $300 per quarter for wellness activities including gym memberships, spa massages, workout equipment, meditation apps, and much more.