Credit & Collections Analyst

Logitech is seeking a highly motivated Credit & Collections Analyst to join the Global Collections team in Cork, Ireland. This is a hybrid role requiring a minimum of 2 days on-site per week.

As a Credit & Collections Analyst, you will be responsible for:

• Proactively evaluating, investigating, and collecting outstanding accounts receivables to meet Logitech's quarterly cash collections targets
• Serving as primary contact for customer inquiries, requests, and issues related to accounts receivable for an assigned portfolio of customers across AMR and EMEA regions
• Understanding end-to-end business models and transaction flows to resolve customer queries and disputes
• Managing customer interactions using customer-side portals to expedite payments
• Employing collection techniques and negotiation skills to maximize cash flow and create a favourable financial relationship with customers
• Analyzing data trends and root causes to assess customer payment behaviour
• Partnering with other Logitech functions to create collaborative action plans to remove barriers to payment
• Proactively engaging with the Credit Risk function to highlight areas of concern
• Performing order-to-cash fiscal close procedures and ad-hoc management reporting as required
• Identifying opportunities for process improvements and automation in the Collections process

The ideal candidate will have:

• A Bachelor's degree in Finance, Accounting, or Economics
• 3+ years of experience in a Collections or Order-to-Cash role in a large organization
• Excellent oral and written communication skills, strong analytical and problem-solving skills, and project management skills
• Experience working with large amounts of data, including Oracle R12/ERP and Excel
• Strong attention to detail and organizational skills, with the ability to work independently and drive towards quarterly targets

Logitech offers comprehensive and competitive benefits packages and working environments designed to be flexible and support employee well-being.