Senior QA Specialist - Multiple roles

Electronic Arts is seeking Senior QA Specialists for multiple teams at EA, each dedicated to a specific franchise. You will play a crucial part in ensuring the quality and excellence of the game you support!

You will report to QA Leadership, helping set quality standards and best practices for our analyst and QA teams. You’ll partner with leadership and cross-functional partners to define and deliver quality strategies, test plans, and continuous improvements that help shape the player experience.

Responsibilities:

• Participate and support the team's testing tasks, and help resolve challenges including hardware and setup.
• Create, build, and manage detailed test scripts and plans (including functional, network, edge cases, boundary, and pre-integration scenarios).
• Compile and communicate data across different sources; monitor bug entry/data quality, investigate and track difficult bugs, and provide clear, actionable feedback.
• Serve as a communication bridge between QA and development teams, ensuring alignment on quality plans and priorities; provide status updates via email and reports; represent the QA perspective in cross-functional and team meetings.
• Absorb, apply, and help evolve EA QA processes; drive team adoption of best practices and quality data entry.
• Mentor and support junior team members, fostering a player-first mentality and a collaborative team culture.
• Actively suggest and help implement tools, automation, and data-driven efficiencies for greater impact and productivity.
• Build effective working relationships with producers, designers, engineers, and QA colleagues across locations.

Qualifications:

• 3+ years of experience in software quality assurance or similar roles.
• Strong understanding of QA methodologies, tools, and frameworks.
• Experience with defect and task tracking tools (e.g., JIRA, TestRail).
• Potential ability to mentor others on process and quality topics.
• Familiarity with automated testing, telemetry, and data analysis.
• Passion for videogames with a strong player-first mindset.
• Fluent in English, both verbal and written.
• Comfortable making data-driven decisions, reporting on complex bugs, and compiling risk/status summaries.

Benefits:

• Health Benefits - Medical insurance, dental insurance, life insurance, global fitness benefit ($500 USD per year), and mental wellbeing plan.
• Professional Development - Training and development programs, opportunities for career advancement and tuition reimbursement.
• Work-Life Balance - 15 vacation days, paid holiday closure and paid sick leave.
• Meaningful Work - Opportunity to directly contribute to the development of EA titles.
• Additional Perks - Meal card ($400,000 COP per month), game credits and console reimbursement program.