Description
By joining Sedgwick, you'll be part of a global organisation that makes a meaningful difference in people's lives.
We're seeking a Fraud Prevention and Claims Coordinator to join our expert team in France, focusing on detecting and analysing insurance fraud, as well as managing claims.
Your role: As a Fraud Prevention and Claims Coordinator, you will manage complex cases, conduct investigations, provide technical guidance to teams, and contribute to improving service methods and tools.
Responsibilities:
- Conduct remote and on-site investigations into suspected fraud
- Analyse findings and write detailed investigation reports
- Manage and oversee a portfolio of fraud and claims cases
- Handle and follow up on claims with various third-party stakeholders
- Monitor activity and performance indicators
- Participate in harmonising practices, investigation methods, and internal procedures
- Contribute to creating and enhancing management and monitoring tools
- Provide technical support to managers, experts, and clients
- Help develop colleagues' skills and share best practices
- Participate in defining and evolving the service's investigation strategy
- Design and deliver internal and external training sessions
- Stay up-to-date on new types of fraud and regulatory changes
- Participate in promoting the service through various media, articles, webinars, and professional events
Requirements:
- Higher education in Insurance, Law, or equivalent field
- Significant experience in fraud investigation, claims management, or insurance expertise
- Good knowledge of the insurance environment and fraud mechanisms
- Excellent analytical, synthesis, and writing skills
- Ability to advise and support various stakeholders
- Autonomy, rigour, and organisational skills
- Team spirit and customer service mindset
Benefits:
- RTT (Réduction du Temps de Travail)
- Meal vouchers
- Teleworking (3 days a week after training)
- Flexible working hours (start between 8am and 9:30am, finish between 4:30pm and 6:30pm)
- CSE leisure activities
- Family health insurance (with optional top-up)
- 50% reimbursement of transportation costs
Salary: 32,000€ + annual bonus based on objectives