Description
We are currently seeking an experienced professional to join our team in the role of Relationship Director. The role of the Relationship Director is a full relationship management role to engage with our existing and prospective customers to help them realise their ambitions.
Your key aim as a Relationship Director with HSBC will operate as a person of influence to our customers with a turnover of between £15M and £350M, where you will also be responsible for customer service excellence to our existing and prospective customers. Customer portfolios will consist of both domestic and international relationships and will involve managing all aspects of the relationship including operational and credit risk.
To be successful in this role you will create and maintain strong and evolving partnerships internally and externally.
As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.
In this role you’ll:
- Be an ambassador for HSBC and develop the bank’s profile in the local business and wider community
- Support customers and place their needs at the forefront of all that we do, setting world-class standards
- Seek new opportunities and nurture existing relationships to identify new business opportunities
- Build a network of business introducers in the local professional and business community
- Adhere to structures and processes in place for the management of credit, operational, reputation, financial crime and regulatory risk
- Collaborate with product partners to assess needs of international and domestic customers and offer appropriate solutions
To be successful in this role you should meet the following requirements:
- Experience working in a relevant role within Corporate Banking is essential
- Proven ability in identifying and meeting customer’s needs and managing lending requests is essential
- Ability to build effective networks across business areas, developing relationships based on mutual trust and encouraging others to do the same
- A comprehensive understanding of risk management and proven experience of ensuring own/others' compliance with relevant regulatory processes would be advantageous
- The ability to be self-driven with the ability to manage conflicting priorities and work collaboratively to deliver to deadlines is essential
- Experience in developing opportunities for growth with existing and new to bank clients is essential, with market knowledge in Scotland being essential
- A full driving licence is essential