Description
The starting pay range for this position per hour is $26.50 - $28.50, with a full pay range of $26.50 - $45.05 per hour.
As a Specialty Sales Team Leader at Target, you will be responsible for delivering exceptional guest experiences, driving sales growth, and leading a team of consultants.
Responsibilities:
- Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience
- Ensure every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations
- Actively observe and provide feedback, holding team members accountable while recognising great guest experience moments
- Review area guest, financial, and team outcome metrics to identify opportunities, take action to improve, and align team on the right behaviours and execution
- Demonstrate a service culture that prioritises the guest service experience
- Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning
- Develop, coach, and lead a team of consultants who are knowledgeable and passionate
- Assign daily tasks to team members based on planned workload and guest traffic patterns
- Encourage team to use tools available in their department to welcome, inspire, and influence guests
- Partner with third-party vendors to ensure brand standards and merchandising are being met
- Support team execution of changes and updates to merchandise sets and visual presentations
- Create inspiring visual moments by ensuring product is organised, signed correctly, and merchandised to support seasonal trends
- Support your direct leader in leading assigned department area backroom processes, organisation, layout, and replenishment of the sales floor
- Participate in team hiring and onboarding processes
- Lead your team in prioritising the guest experience by ensuring the fitting rooms are welcoming, clean, and safe
- Support your direct leader in establishing clear goals and expectations and hold team members accountable to expectations
- Demonstrate a culture of ethical conduct, safety, and compliance
- Lead and demonstrate a safety culture through modelling and recognising safe behaviours
- Model the execution of physical security processes to enhance the in-store security culture
- Support merchandise protection strategies across the total store
- Occasionally assume store-level leadership on duty (LOD) responsibilities
- Address all store emergency and compliance needs
- Support guest services such as back-up cashier, order pick up (OPU), and Drive-up (DU)
Requirements:
- High school diploma or equivalent
- Must be at least 18 years of age or older
- Previous retail experience preferred, but not required
- Lead and hold others accountable
- Ability to communicate on multiple frequency devices and operate handheld scanners and other technology equipment as directed
- Work independently and as part of a team
- Manage workload and prioritise tasks independently
- Welcoming and helpful attitude toward all guests and other team members
- Effective communication skills
- Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
Benefits:
- Comprehensive health benefits and programs
- 401(k)
- Employee discount
- Short-term disability
- Long-term disability
- Paid sick leave
- Paid national holidays
- Paid vacation