Description
The Payroll Team Leader plays a key role in the day-to-day operational delivery of payroll services for West Midlands Police.
The Payroll Team forms part of the Finance function within West Midlands Police and is responsible for delivering accurate, timely and compliant payroll services to officers, staff and other eligible employees.
The team manages all aspects of payroll administration, including salaries, overtime, allowances, pensions, statutory payments, deductions, expenses and year-end payroll activities.
The department plays a critical role in supporting the organisation by ensuring employees are paid correctly and that all payroll activity complies with HMRC legislation, pension regulations, audit requirements and organisational policies.
Key Responsibilities
- Lead and coordinate the day-to-day delivery of payroll services, ensuring payroll transactions are processed accurately, compliantly and within agreed timescales.
- Provide operational leadership, technical guidance and mentoring to Payroll Officers, supporting workload management, training and the resolution of complex payroll issues.
- Monitor payroll workflows, deadlines, overpayments, service requests and employee expense claims to ensure service standards are achieved and risks are proactively managed.
- Ensure compliance with payroll legislation, HMRC requirements, pension regulations, audit standards and organisational policies, maintaining robust governance and controls.
- Drive continuous improvement by analysing performance data, identifying process enhancements, producing management information and supporting system, procedural and service transformation initiatives.
Salary and Hours
- Salary: Grade 5 (£32,613.00 - £37,020.00)
- Hours: This is a full-time position working between core hours of 08:00 to 16:00, Monday to Friday. The role is hybrid working 4 days on-site at Lloyd House and 1 day at home.