Associate Business Development Manager

Join Razer, a global gaming organisation, as an Associate Business Development Manager. You will support and drive business growth through active lead generation, client outreach, and account management.

Job Responsibilities

The Associate Business Development Manager is responsible for:

• Executing growth strategies and securing new merchant/partner accounts
• Maintaining strong relationships with existing clients
• Supporting proposal development and coordinating internally to deliver seamless payment and digital solutions

Key Responsibilities

Strategy Execution & Market Research

• Assist in executing business development strategies aligned with company growth targets
• Conduct market research to identify potential leads, emerging industry trends, and competitor activities
• Support the identification of new business channels, merchant categories, and strategic opportunities

Lead Generation & Prospecting

• Proactively research, cold-call, and engage prospective clients to build and maintain a strong sales pipeline
• Qualify incoming leads and schedule pitch meetings
• Prepare and present standard sales pitches and tailored proposals to potential clients

Client Relationship Management & Account Support

• Serve as an operational and tactical contact for assigned mid & top-tier or emerging accounts
• Nurture existing client relationships to drive account activity, usage volume, and retention
• Identify upselling and cross-selling opportunities to maximize account value

Proposal Preparation & Deal Closing

• Draft business proposals and term sheets tailored to client requirements
• Drive commercial negotiations and contract documentation processes
• Track sales pipelines and ensure timely follow-ups to close deals and hit individual targets

Cross-Functional Operations & Coordination

• Work closely with Tech, Operations, Finance, and Support teams to facilitate merchant onboarding, terminal deployments, and issue resolution
• Act as an operational bridge between clients and internal stakeholders to ensure customer satisfaction and swift execution

Administrative & Process Support

• Maintain clean and accurate records of lead activities, meeting logs, and deal pipelines in the system
• Assist in identifying operational bottlenecks in the merchant onboarding or sales journey and suggest process improvements

Reporting & Monitoring

• Prepare regular activity reports, lead tracking updates, and pipeline progress for review by senior management
• Monitor key account performance metrics to identify underperforming accounts for re-engagement

Key Competencies

• High enthusiasm, self-motivation, and a results-oriented attitude
• Strong communication, interpersonal, and presentation skills
• Good negotiation abilities with a customer-centric mindset
• Ability to multitask, prioritize responsibilities, and collaborate effectively across teams
• Proficiency in AI tools and Microsoft Office (Excel, PowerPoint, Word)

Qualifications & Experience

• Education: Diploma or Bachelor's degree in Business Administration, Marketing, Finance, or a related discipline
• Experience: 2–4 years of experience in sales, business development, or account management (preferably within the Payment Gateway, FinTech, Merchant Acquiring, or E-commerce industries)
• Track record of meeting or exceeding assigned sales/lead metrics
• Language proficiency in English (Mandarin or other local languages is a distinct advantage based on client needs)