Description
Join M&S as a Customer Assistant in our Food section, where you'll provide exceptional customer service and drive sales growth.
As a Christmas Customer Assistant, you will work part-time hours on Sundays, Fridays, and Saturdays from 14:00 to 18:00. Due to operational requirements, you may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
Key responsibilities include:
- Providing five-star customer service at pace
- Confidently recommending and selling M&S Food products
- Utilising digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Contributing to a positive, high-energy team environment
- Adapting to changing demands and working across various areas of the store
Requirements:
- Digital confidence and ability to use digital tools
- Resilience and commitment to delivering exceptional customer service
- Ability to work in a high-pressure environment and adapt to changing demands
- Strong communication and interpersonal skills
Benefits:
- Opportunity to work with a leading UK retailer
- Flexible working hours
- Chance to develop skills and advance in your career
At M&S, we value diversity and inclusion. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy.