Description
We're building a world of health around every individual , shaping a more connected, convenient, and compassionate health experience. At CVS Health, you'll be surrounded by colleagues who care deeply, innovate with purpose, hold themselves accountable, and prioritize safety and quality in everything they do.
The purpose of a Clinical Informatics Specialist (CIS or Medical Scribe) at Oak Street Health is to support primary care providers with clinical documentation so that they can focus on providing exceptional care to patients. Scribes assist providers throughout the patient care journey, including huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps.
Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. They observe and document all patient encounters in real-time, become experts in the value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding, and help providers identify and close care gaps.
Core Responsibilities:
- Documenting Patient Encounters:
- Joining the provider in the exam room to observe patient visits
- Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam
- Assigning appropriate CPT and ICD-10 codes
- Preparing After Visit Summaries
- Consulting with the provider to ensure accurate and specific documentation
- Clinical Documentation Improvement:
- Requesting and reviewing medical records
- Leveraging Oak Street's population health tools to support clinical documentation improvement
- Preparing for and supporting Daily Huddles and Clinical Documentation Reviews
- Consulting with the provider on clinical documentation opportunities
- Administrative support for the provider and care team:
- Placing orders and referrals
- Addressing tasks
- Supporting the care team with additional responsibilities related to clinical documentation
- Cross-coverage for providers within the assigned region (remotely or in-person)
- Other duties as assigned
What are we looking for?
- Ability to commit to at least 1 year in the role (2+ is ideal)
- Ability to work approximately 40-45 hours per week during clinic hours (full-time position) with predictable hours and break times
- Advanced listening and communication skills
- Strong computer literacy and ability to learn new technical workflows
- Basic level of medical knowledge and/or a willingness to learn quickly
- Ability and willingness to take direction and be a member of a team providing patient care, including adapting to the provider's working style
- Excellent job attendance, including the ability to work in-person in clinics
- Fluency in Spanish (strongly preferred)
- Ability to type 70+ words per minute (strongly preferred)
- Compliance with hospital and Oak Street Health policies, including HIPAA
- US work authorization
Anticipated Weekly Hours: 40 Time Type: Full-time Pay Range: $17.00 - $34.15
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors, including experience, education, geography, and other relevant factors. This position is eligible for a CVS Health bonus, commission, or short-term incentive program in addition to the base pay range listed above.
Great benefits for great people: We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.