Description
We are seeking a Food & Beverage Expert - Adult Beverage to join our team at Target. As a Food & Beverage Expert - Adult Beverage, you will play a crucial role in ensuring a consistent and exceptional experience for our guests. You will be responsible for delivering on guest service fundamentals, building relationships, and converting guest interactions into sales.
Responsibilities:
- Create an Easy, Inspiring and Friendly guest experience by delivering on commitments
- Greet guests, help them find what they need, and resolve issues to ensure a smooth shopping experience
- Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude
- Adjust to business and guest needs to deliver an easy and inspiring guest experience
- Deliver an exceptional guest experience, providing a fully stocked and clean liquor store shopping experience during all hours of operation
- Execute Food & Beverage processes, including food deliveries, replenishment, straightening merchandise, in-stocks routines, proper disposals, data accuracy, culling, rotation, cleaning, signing, and organizing and storing backstock
- Uphold and maintain the execution of the Food & Beverage Standards
- Work with adult beverage vendors to proactively set, maintain, and make planned changes to sales floor merchandise displays and to keep an organized backroom space
- Review orders with vendors to ensure the proper product is in stock for guests
- Follow all food safety requirements as outlined in Target's policies and procedures
- Become familiar with your store's adult beverage assortment, providing recommendations and insight to guests on owned and national brands for beer, wine, spirits, and non-alcoholic adult beverages
- Locate and identify damaged, recalled, or expired items and process according to Target's policies and procedures
- Adhere to all federal, state, and local adult beverage laws as they apply to your business
- Appropriately use and care for in-store and personal protective equipment; follow equipment control guidelines
- Demonstrate a culture of ethical conduct, safety, and compliance
- Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible
- Support guest services such as cashier duties, order pick up (OPU), and Drive-up (DU) and execute duties in compliance with applicable laws (e.g., food safety, age-restricted sales) and follow Target policies to foster a safe, lawful work environment
Requirements:
- Must be 18 years of age (or 21 where required by state/local laws)
- Previous food or grocery experience preferred, but not required
- Welcoming and helpful attitude toward all guests and other team members
- Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
- Work both independently and with a team
- Resolve guest questions quickly on the spot
- Attention to detail and follow multi-step processes
- Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
Benefits:
- Competitive benefits from financial and education to well-being and beyond