Site Reliability Engineer II

As a Site Reliability Engineer II at Electronic Arts, you will contribute to designing, automating, and operating large-scale, cloud-based systems that power EA's global gaming platform.

Responsibilities:

• Build and operate scalable systems: Support development, deployment, and maintenance of distributed, cloud-based infrastructure using modern open-source technologies (AWS/GCP/Azure, Kubernetes, Terraform, Docker, etc.).
• Platform operations and automation: Develop automation scripts, tools, and workflows to reduce manual effort, improve system reliability, and optimise infrastructure operations.
• Monitoring, alerting, and incident response: Create and maintain dashboards, alerts, and metrics to improve system visibility and proactively identify issues.
• Continuous Integration/Continuous Deployment (CI/CD): Contribute to designing, implementing, and maintaining CI/CD pipelines for consistent, repeatable, and reliable deployments.
• Reliability and performance engineering: Collaborate with cross-functional teams to identify reliability bottlenecks, define SLIs/SLOs/SLAs, and implement improvements.
• Post-incident reviews and documentation: Participate in root cause analyses, document learnings, and contribute to preventive measures.
• Collaboration and mentorship: Work closely with senior SREs and software engineers to gain exposure to large-scale systems and adopt best practices.
• Modernisation and continuous improvement: Contribute to ongoing modernisation efforts by identifying areas for improvement in automation, monitoring, and reliability.

Qualifications:

• 3–5 years of experience in Cloud Computing (AWS preferred), Virtualization, and Containerization using Kubernetes, Docker, or VMWare.
• Extensive hands-on experience in container orchestration technologies, such as EKS, Kubernetes, Docker.
• Experience supporting production-grade, high-availability systems with defined SLIs/SLOs.
• Strong Linux/Unix administration and networking fundamentals (protocols, load balancing, DNS, firewalls).
• Hands-on experience with Infrastructure as Code and automation tools such as Terraform, Helm, Ansible, or Chef.
• Proficiency in Python, Golang, Bash, or Java for scripting and automation.
• Familiar with monitoring and observability tools like Prometheus, Grafana, Loki, or Datadog.
• Exposure to distributed systems, SQL/NoSQL databases, and CI/CD pipelines.
• Strong problem-solving, troubleshooting, and collaboration skills in cross-functional environments.

Benefits:

• Comprehensive benefits programs focusing on physical, emotional, financial, professional, and community well-being.
• Programs designed to meet local needs, including medical coverage, mental well-being support, retirement savings, paid leaves, parental leaves, free games, and more.