Description
The OMNI Coordinator contributes to the success of Sur La Table stores by receiving and processing inbound shipments, managing OMNI fulfillment, and implementing strategies for operations and inventory management.
The OMNI Coordinator is a Part-time Interim role that reports to the General Manager (GM).
Key Responsibilities
- Provide excellent customer service, assisting customers in finding products and resolving issues.
- Maximize sales growth and profitability by receiving and processing shipments, stocking products, and supporting the sales floor.
- Conduct shipping audits, process SIMS adjustments, and validate quantities received.
- Monitor OMNI channels, including Sur La Table BOPIS, Amazon Today, and Go Local, and complete orders in a timely manner.
- Research and report inventory shortages/overages and make adjustments in SIMS.
- Participate in markdowns and pricing changes, and anticipate and solve problems in partnership with the GM.
Requirements and Qualifications
- Current Sur La Table core associate or 1-2 years of relevant experience.
- Effective communication and technology skills, with the ability to engage with the team and customers.
- Problem-solving and decision-making skills, with the ability to drive sales, profit, and customer satisfaction.
- Flexibility to work a variable schedule, including weekends and holidays, early mornings, or late nights.
Pay Range
$18.40 to $21.25