Description
Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.
You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.
Key aspects of your role:
- Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
- Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.
- At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
- Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.
- Flexibility is also vital. You’ll adapt quickly, working where needed with pace.
Work Pattern Week1:
- Sunday 06:00-14:00
- Monday 12:30-20:30
- Thursday 05:00-13:00
- Friday 05:00-13:00
Week2:
- Tuesday 05:00-13:00
- Wednesday 05:00-13:00
- Thursday 12:30-20:30
- Saturday 05:00-13:00
Under 18 disclaimer: This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.