Team Manager - Service Technical IT Applications

We are seeking a highly motivated, team-oriented, and customer-focused Technical Program Manager for our Service Technical IT Applications unit. The successful candidate will oversee multiple projects, including business transformation initiatives utilizing modern technology and SaaS platforms for the Service division, working with global teams.

Job Purpose: The Team Manager will provide delivery and technical leadership, guiding the delivery team to ensure alignment with unit, department, divisional, and AHM business unit objectives.

Key Accountabilities:

• Lead the IT team to support the Service and Planning business unit with their business application needs.
• Build and maintain high-performing IT teams, fostering associate development and long-term capability.
• Achieve project goals, including schedule, budget, and quality commitments.
• Provide technical and solution leadership, designing business and technical solutions.
• Promote IT and its capabilities, building relationships and networks to achieve trust and credibility.

Qualifications, Experience, and Skills:

• IT/Computer Science related Bachelor's degree and/or equivalent work experience.
• 8+ years in Information Technology/Information Services.
• 5+ years supervisory, resource management, vendor management experience.
• 5+ years experience supporting IT Delivery, preferably in the automotive industry.
• 5+ years experience managing and delivering large/multiple projects, platforms, and products.
• Strong project management skills, with the ability to manage deadlines while delivering quality results.
• Experience managing teams with differing priorities and levels of expertise.
• Strong written and presentation skills, with the ability to effectively communicate at all levels of the organization.
• Strong problem-solving and root cause analysis skills.

Workstyle: Onsite at least 4 days per workweek, with 1 remote workday a week possible with prior departmental approval.

Benefits:

• Competitive base salary.
• Regional bonus (when applicable).
• Manager Lease Car Program.
• Industry-leading benefit plans (medical, dental, vision, Rx).
• Paid time off, including vacation, holidays, shutdown.
• Company-paid short-term and long-term disability.
• 401K plan with company match + additional contribution.
• Lifestyle account.
• Childcare reimbursement account.
• Elder care support.
• Tuition assistance & student loan repayment.
• Wellbeing program.
• Community service and engagement programs.
• Product programs.