Description
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest-growing retailer. We're looking for down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
You'll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service, you'll make sure our customers feel truly valued every time they shop with us.
Responsibilities include:
- Providing excellent customer service in a high-pressure environment
- Utilising digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Working effectively as a team player to deliver a seamless customer experience
- Adapting to changing demands of the retail environment and working across various areas of the store
The job involves working early mornings, Monday to Thursday, 04:00-09:15. Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December. A £3.00 per hour unsocial premium is added to hours worked between 22:00-06:00.
Benefits include:
- Competitive pay rates
- Opportunity to work with a leading retailer
- Collaborative and supportive team environment