Description
Join the amazing team at the Holiday Inn Dulles! This position is responsible for serving food and beverages to guests in a friendly, courteous, and professional manner. Adheres to all health regulations and local liquor laws. According to function specifications, sets up, maintains, and takes down banquet rooms after service/event has concluded. Ensures exceptional guest service and creates an inviting atmosphere. Follows Holiday Inn and brand standards of quality to ensure guest satisfaction.
Responsibilities:
- Provide high-quality guest service in a friendly, positive, and timely manner.
- Set up, maintain, and take down banquet rooms according to function specifications.
- Serve food and beverages using proper serving techniques.
- Work as a team player to meet guests' needs.
- Adhere to all health regulations and local liquor laws.
- Control expenses by properly using banquet collateral and equipment.
- Work safely and follow Holiday Inn procedures for guest/associate incidents.
- Manage workload by planning, organizing, and prioritizing work duties.
- Collaborate with others to ensure all guest needs are met.
Required Skills and Experience:
- High school diploma/GED or equivalent experience required.
- TIPS or CARE beverage service certification desired, or the ability to obtain certification is required.
- One or more years of previous guest service experience.
- Demonstrated exemplary customer service, attention to detail, and ability to perform job duties in a repetitious and fast-paced environment.
- Ability to speak, understand, and write English.
- Ability to lift, push, and pull up to 50 pounds on a regular basis and up to 75 pounds on an occasional basis.
This listing is enriched and indexed by YubHub. To apply, use the employer's original posting:
https://jobs.lever.co/bfsaulhotels/419910a5-0afd-4081-8926-a681a9635a95