Description
The Business Cards & Payments (BC&P) organisation at Capital One is seeking an Inside Sales Representative to join their team in Plano, TX. As an Inside Sales Representative, you will execute process-driven contact campaigns through various channels, including phone, email, and LinkedIn, to help small and mid-sized business owners identify the right products that meet their needs.
You will be responsible for managing the entire sales cycle, from initial contact to closing deals and ramping client spend. You will be provided with prospect lists curated by the strategy team to target potential clients effectively. Meeting and exceeding sales quotas while achieving target KPIs will be essential to your success in this role.
The ideal candidate will be able to work in a fast-paced environment with changing priorities and have strong influence, a consultative sales skill set, and must be able to work autonomously. This individual must also have strong written and verbal communication skills for over-the-phone and email communication.
General Responsibilities:
- Execute outbound contact campaigns to reach small business owners from provided prospect lead lists.
- Develop subject matter expertise on the Business Cards & Payment prospect’s needs.
- Utilise persuasive selling techniques to overcome objections and close sales.
- Accurately and promptly record all sales-related activities and prospect interactions in the CRM system.
- Collaborate with the sales and marketing teams to optimise lead generation and conversion strategies.
- Stay informed about industry trends, market conditions, and competitors to identify new opportunities and maintain a competitive edge.
- Use judgment to identify the appropriate path to embark on with prospects and engage partners or leadership as needed.
- Work independently and seek out feedback and data to reflect on and improve your own performance.
- Consistent sales quota achievement on a monthly, quarterly, and annual basis.
An Ideal Candidate Possesses:
- A strong interest in sales and desire to continue learning and growing in a sales-based environment.
- Drive, focus, independent thinking, and the ability to work autonomously.
- Influential communication skills (both written and verbal), ability to quickly move key decision makers through a change curve via a proactive phone-based approach.
- A consultative mindset and the ability to adapt to an ever-changing environment.
- Real-time effective utilisation of judgment and problem-solving skills.
- Strong negotiation and closing skills.
Basic Qualifications:
- At least 2 years of sales or client development experience.
Preferred Qualifications:
- Bachelor’s Degree or military experience.
- 2+ years of business-to-business sales experience.
- 2+ years of experience working within the financial payments industry.
The minimum and maximum full-time annual salaries for this role are $87,700 - $100,100. This role is also eligible to earn performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI).
Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being.