Description
We are seeking a highly motivated and accountable Connected Devices Department Lead to join our dynamic team within IQVIA's Clinical Research industry. You will assist the department Director in developing department strategy and team building, ensuring high standards of service to clients, and managing key client relationships.
Responsibilities:
- Ensure consistent and outstanding quality against department deliverables
- Manage customer relationships and lead teams towards successfully achieving customer deliverables
- Manage standard operating procedures and ensure compliance with ICH GCP guidelines
- Oversee maintenance, review, and implementation of Quality Control procedures
- Lead departmental and company Projects and Initiatives
- Conduct capacity planning
- Assist the Business Development team with RFP/RFI review for assigned accounts
- Oversee forecast, backlog, and projections for existing accounts
- As an experienced leader, you may be involved in new hire mentorship and departmental process improvement initiatives
Requirements:
- Bachelor's Degree in Life Sciences or related discipline
- 7-10 years of relevant experience, including experience establishing and managing a high-quality department/core team
- Knowledge of FDA guidelines and their impact on operations
- Good team leadership, prioritization, and problem-solving skills
- Excellent customer service, communication, and interpersonal skills
- Basic knowledge of computers, preferably Microsoft Office Excel and Word
- Ability to establish and maintain effective working relationships with coworkers, managers, and clients
Salary: The potential base pay range for this role, when annualized, is $90,200.00 - $251,200.00.