Incident Response Analyst

Cloudflare is seeking a talented Incident Response Analyst to join its Cloudforce One REACT organization. As a REACT Analyst, you will respond to customer security incidents across on-premises, cloud, and hybrid environments.

Key Responsibilities:

• Execute immediate defensive maneuvers at the Cloudflare edge to protect customer availability.
• Support and execute the end-to-end incident response process for clients.
• Build a strong understanding of targeted attacks to create and execute customized tactical and strategic remediation plans for compromised organizations.
• Identify and isolate infected hosts, revoke compromised sessions/identities, and stop data exfiltration within the customer's infrastructure.
• Conduct initial evidence preservation within customer environments according to forensic standards.
• Create and enhance client-facing Crisis & Incident Response solutions based on industry standards.
• Utilize AI-powered security platforms to synthesize massive telemetry sets and accelerate the identification of emerging threat patterns.

Desirable Skills, Knowledge, and Experience:

• Bachelor's degree in Computer Science, Information Systems, Cybersecurity, or a related technical field.
• 3+ years of overall experience in cybersecurity, including 2+ years of dedicated Incident Response / Digital Forensics experience, and 1+ years in a customer-facing role.
• In-depth understanding of Windows operating systems and general knowledge of Unix, Linux, and Mac environments.
• Familiarity with cloud environments (AWS, Azure, O365, Google Cloud, Cloudflare) and cloud IR methodologies.
• Strong technical knowledge of common network protocols and design patterns.
• Excellent verbal and written communication skills.

Compensation:

• Estimated annual salary is between €54,000 - €75,000 for Portugal-based hires.