Description
We are seeking a Grants and Adaptations Officer to join our Home Improvement Agency (HIA) team.
The successful candidate will manage a varied caseload, supporting residents to access grants, adaptations, and financial assistance that enable them to live independently at home.
Responsibilities:
- Assess grant and loan applications, including means testing.
- Manage cases from referral through to completion.
- Carry out home visits, inspections, and monitoring of works.
- Liaise with residents, Occupational Therapists, contractors, and other professionals.
- Maintain accurate records and ensure funding is administered appropriately.
- Support the delivery of high-quality adaptations and home improvement works.
Requirements:
- Knowledge of construction methods, building works, and property repairs.
- Experience of carrying out inspections and monitoring works.
- Excellent communication and interpersonal skills.
- Strong organisational, administrative, and case management skills.
- Good numeracy skills and the ability to understand financial assessments.
- Strong IT skills and experience maintaining accurate electronic records.
- A customer-focused and empathetic approach, particularly when working with vulnerable residents.
- The ability to work independently and as part of a team.
Desirable qualifications and experience:
- Experience of Disabled Facilities Grants, adaptations, or housing assistance services.
- Experience undertaking means tests, including use of the Ferret system.
- Ability to read and interpret plans, drawings, specifications, and schedules of work.
- Knowledge of grants legislation and funding streams.
- Qualifications in construction, housing, or a related discipline.
- HHSRS, Trusted Assessor, or similar relevant qualification.
Benefits:
- Competitive salary (£40,352 - £42,584 per annum).
- Local Government Pension Scheme.
- Flexible and hybrid working arrangements.
- Excellent training and development opportunities.
- Career progression within a growing and evolving service.
- Bromley employee benefits including Cycle2Work, GymFlex, Technology Scheme, Salary Sacrifice Lease Car Scheme, and a wide range of local and national discounts.