Engineering Manager

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.

Become an Engineering Manager for one of our teams in Berlin. You’ll lead a team of engineers working on products and systems that create meaningful impact for our customers and our business.

What will I be doing?

• Partnering with engineering, product and design leaders to shape team direction and strategy.
• Translating strategy into clear goals, priorities and measurable impact with the help of your team.
• Enabling your team to achieve high levels of productivity, performance, reliability and quality.
• Teaching, mentoring, coaching and acting as a role model for engineers and other engineering managers.
• Creating a collaborative, inclusive and supportive team culture focused on fast, focused, high-impact execution.
• Supporting effective planning, decision-making and communication across your team and wider engineering.
• Helping to shape and evolve our engineering culture by contributing to engineering organisation programmes.

What skills do I need?

• An ability to lead engineering teams that deliver meaningful impact.
• Experience developing and supporting a team of engineers through personal growth and career progression.
• A track record of partnering with product and design leadership to deliver great outcomes.
• Demonstrated impact in a technical leadership or engineering management role.
• Strong communication and collaboration skills, with the ability to work effectively across disciplines.
• A growth mindset and eagerness to learn.
• The ability to thrive in an ambiguous environment with a high degree of autonomy.

How will I be supported?

• You’ll have a structured onboarding experience to help you get up to speed quickly in Berlin and across Intercom.
• You’ll have a close group of management peers to collaborate with and learn from.
• We invest in our managers, supporting individual career development through training, coaching and regular feedback.
• You’ll have opportunities to contribute to and learn from our wider engineering community.

Benefits

• Competitive salary and equity in a fast-growing company.
• A flexible, hybrid way of working from our Berlin location.
• Regular compensation reviews,we reward great work.
• Health, wellbeing and insurance benefits designed for our employees in Germany.
• Family-friendly leave and support in line with local requirements and company policy.
• Flexible time off so you can take a break when you need it.
• A well-equipped Berlin office, including lunch and kitchen provisions.
• A MacBook as standard, with flexibility to choose the equipment that helps you do your best work.